Privacy Policy & Terms

This Privacy Notice tells you what to expect in relation to personal information about you / your organisation which is collected, handled and processed by us.

We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with all applicable data protection laws in force. From the 25th May 2018, this includes the General Data Protection Regulations (“GDPR”).

We may collect personal information about you when you contact us, you are a recipient of our services or when you use our website

Personal Information through Queries and Services

We collect information about you to process your enquiry, quotation, order and in order to manage your account.

The personal information about you we may collect, hold and process are your Company information, Name, Address, E-mail address, Telephone number.

Personal Information through our website

We use Google Analytics to provide information on our website traffic. Google Analytics uses cookies to provide this information to us. Please see below for more detailed information.

Links to Third Party Sites

Please note that the Refractive Consulting website does contain links to other sites. Replicade Ltd. is not responsible for the privacy practices, or the content, of those web sites.

If you have followed a link from the Refractive Consulting website to another website, please be aware that you may then be supplying data directly to a third party yourself.

We will use the information that you provide solely to facilitate the processing your enquiry, quotation or order and for invoicing purposes.

We will send out marketing emails or newsletters with information about products and services of ours which may be of interest to you unless you have opted-out.

We retain the personal information you provide within the United Kingdom, and will not transfer it to any other country, except with your prior consent.

We will not provide any of the personal information you give to us to any third party, except with your prior consent.

Please note that if you have requested that we ship an order to your location, that your shipping information will be shared with the relevant carrier.

We take our responsibilities under the Data Protection Act very seriously. All the personal data we have is stored securely at our UK Offices.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect, in order to prevent unauthorised access and ensure that we are compliant with the current Data Protection Regulations.

You currently have the right at any time to ask for a copy of the information about you that we hold. From the 25th May 2018, you will also have the following rights: erasure, restriction of processing, objection and data portability.

If you would like to make a request for information or to request any of these rights under GDPR, please contact us directly by emailing or by writing to:

Address: Outside Maps, 11 Standalane, Stewarton KA3 5BG

If you have provided us with your consent to process your data, for the purpose of using our services, you have the right to withdraw this at any time. In order to do so you should contact us directly by emailing or by writing to the above address.

Please contact us if you have any questions about our Privacy Policy or information we hold about you:

Email Address:

Address: Outside Maps, 11 Standalane, Stewarton KA3 5BG

Google Analytics

We use Google Analytics to provide information on our website traffic. Google Analytics mainly uses first-party cookies to report on visitor interactions on our website. Users can opt-out at any point by disabling cookies or deleting any individual cookies (See How can I opt out section for more information).

Google Analytics provides us with information such as browser type, screen size, operating system and IP address. We also get information on how users are navigating around the site and which pages are most popular.

This information is provided to us in an anonymous form and we use it to gain insights about how users are interacting with our site, so we can improve the functionality and experience of the website. We do not provide this information to third parties.

The anonymous information that is stored by Google Analytics will be retained for 26 months, and then the information is securely purged ( See Google Analytics Data Privacy and Security).

Most internet browsers allow you to stop receiving cookies and this is usually configurable from the cookie preferences in your browser.

Google provides an opt-out browser add-on that makes it easy for you to explicitly opt out of the Google Analytic cookies.

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